Accessibility

We want everyone to be able to browse, design and order from Custom Chalkboards. That includes people who use a screen reader, a keyboard, magnification or voice control.

Our target

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. It's the standard we design and test against. We haven't reached it everywhere yet. The gaps we know about are listed below.

What we've done

In October 2026 we reviewed our board builder, quote request and contact forms against WCAG 2.1 AA. We then fixed what we found: named size and quantity fields, form errors that are announced and focused, a skip-to-content link, and controls that say whether they're selected.

What we're still working on

• A few small labels and decorative details may still fall short of the contrast we're aiming for.
• Some labels are set very small.
• Form field outlines are faint.
• The rotating photos on some pages pause when you hover or use the keyboard, but have no pause button.
• We haven't yet tested with a screen reader or at 200% zoom.

Pages run by others

Payment happens in a secure checkout form run by Stripe. We choose our partners partly for their accessibility work, but we don't control their pages.

Order another way

Every board we make is custom, so a conversation works just as well as the builder. Email hello@customchalkboards.com with your size and what you want it to say, and we'll send a quote, at the same price.

Tell us

If something doesn't work for you, please email hello@customchalkboards.com with the page and what happened. We'll reply within one business day and tell you what we'll do about it.

We review this page whenever we make significant changes to the site, and at least once a year.

See also our Privacy Policy and Terms of Sale.